Frequently Asked Questions

  • You can only get a number plate made up from a registered number plate supplier.

    The supplier will need to see original documents that:

    • Prove your name and address

    • Show you’re allowed to use the registration number

    IDENTITY DOCUMENTS

    You can use the following to confirm your name and address:

    • Driving licence

    • Utility, Council Tax or rates bill from the last 6 months

    • Bank or building society statement from the last 6 months

    • National identity card

    The following will confirm your name only:

    • Passport - does not have to be issued in the UK

    • Bank or building society debit or credit card

    • Police warrant card

    • Armed forces identity card

    PROVING YOU CAN USE THE REGISTRATION NUMBER

    You must bring one of the following to show you’re allowed to display the registration number:

    • Vehicle registration certificate (V5C or V5CNI)

    • Green ‘new keeper’ slip from the V5C or V5CNI

    • Certificate of entitlement (V750 or V750NI) to the number

    • Retention document (V778)

    • A renewal reminder for vehicle tax or SORN (V11 or V11NI)

    • Temporary registration certificate (V379 or V379NI)

    • A number plate authorisation certificate (V948) with an official stamp from the Driver and Vehicle Licensing Agency (DVLA)

    • An electronic number plate authorisation certificate (eV948 or eV948/2)

    • A letter of authorisation from a fleet operator (including lease or hire company) quoting the document reference number from the registration certificate

    • If your fleet is in the new V5C on demand scheme (also called ‘V5C suppression’), a PDF of the vehicle’s details from the view vehicle recordservice

    • UK trailer registration certificate (VTRC)

  • As the plates are made to order they are a non-refundable item.

  • If the unlikely event of your item arriving damage please contact us with your order details and photos of the damage and the packaging. Once we have these we can ensure a replacement it sent out as soon as possible for you.

  • Once you've submitted your documents and registration details plates will be made straight away and dispatched the next working day so orders cannot be altered or cancelled.

  • No! They don't have pre-drilled holes. If you do choose to secure your plate with screws you can choose where you want to place the holes.

  • Unfortunately we cannot issue replacements if they are broken whilst you are fitting them to your car.